Sweetwater Hospital Association Case Study
TruBridge nTrust Solution Powers Sweetwater Hospital's Billing Efficiency
Snapshot: Long-term partnership results in a better business office
TruBridge helped Sweetwater Hospital Association keep up with the complexities of today’s healthcare billing by ramping up its business office. TruBridge was able to introduce nTrust to fill a knowledge gap that existed with Sweetwater’s current business office team and increase cash flow, among other notable results.
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Ashley Votruba
Sweetwater Hospital Association
Challenge
Sweetwater Hospital Association felt their business office employees couldn’t keep up with the complexities of modern healthcare billing. Though they tried to recruit to fill the gap, they weren’t able to identify qualified employees for their business office. This impacted the ability to work denials and maximize collections effectively. The result was inconsistent cash flow and higher-than average AR days.
Ashley Votruba
Sweetwater Hospital Association
Solution
nTrust proved to be just what Sweetwater needed through RCM and outsourcing services.
The success showed through immediate improvements in daily cash flow
- +1M per month in cash collections
- 14% decrease in AR days from 64 to 54
- Improved claim to collect rate of 13.1
What’s more, because of the nTrust model, EHR spending decreased by $160k per month, for $2,281 saved.
