Why RCM Outsourcing Fails: 2025 Becker’s Whitepaper

Most hospitals aren’t getting ROI from their RCM investments.

Not because they’re underfunded, but because they’re betting on the wrong model.

See what the right model relies on →

What You’ll Learn

Why the automation-first model is failing hospitals — and what works instead
How blind cost-cutting compromises patient experience and workforce morale
5 myths of RCM outsourcing that most hospitals don’t see coming
A practical guide to trusted, transparent RCM partnerships

Welcome To “The RCM ROI Gap”

Despite increasing investment and urgency, hospitals are not seeing returns.
The disconnect: they’re still relying on outdated, automation-heavy outsourcing models that lack expert strategy and adaptability.
The fix isn’t more tech, it’s smarter orchestration.

When presented with the option to have less control with a corporate partner, or partner with TruBridge, we chose TruBridge. The nTrust program allows us more centralized control over finances, and was a better deal than I had before.

John Croley

CEO, Texas Institute

Who This Guide Is Built For

This whitepaper is essential for you’re trying to:

Maintain independence while improving margins
See clear results when you outsource your RCM the right way
Resolve rising denial rates, clinician burnout, or staffing gaps
Maintain control of revenue visibility while increasing automation

Here's what to expect after downloading this guide

Get the Guide

An email delivering the asset right to you.
Within 48 hours a RCM advisor to answer any questions you have about the guide. This will also include a meaningful discussion around your most pressing RCM challenges and how they’re affecting your business.
You come to understand whether or not TruBridge is an organization that might be able to help your business.

TruBridge Becker’s whitepaper download on RCM outsourcing and denials management