Turn old claims into cash on hand.
Following up on old claims is a tedious, time-consuming process that you and your staff might not have the resources for. Luckily, we’ve got plenty of time to take care of them with our Insurance Follow-Up Service. Our experts can take over your old claims, recovering where possible and bringing new revenue to your organization all while taking excess work off of your staff. We’ll also take over aged accounts at defined time periods (e.g. – 120 days) and with defined payor types (e.g. commercial, government) to allow them to have their internal resources focused on maximizing their collection rates. Best of all, we don’t get paid until you do, so we’re always motivated to work our hardest.
The healthcare industry operates under complex billing and coding rules, which can result in errors and delays in the claims process.
Healthcare’s complex billing and coding rules create many opportunities for errors that can lead to costly delays in reimbursement.
Healthcare providers may face challenges in obtaining real-time updates on the status of submitted claims from insurance companies.
Getting real-time updates on the status of submitted claims can be difficult for providers due to rules and regulations around patient data.
Significant volume of paperwork, including documentation and correspondence with insurance companies.
Sorting through the volume of paperwork involved in insurance claims can make following up a prohibitively expensive exercise for resource-strapped organizations.
Ensuring you get the most from old insurance claims.
Insurance Follow-Up involves tracking and managing the status of claims submitted to insurance companies, with our team’s expertise and experience helping to ensure timely reimbursement.
Product Features
Insurance Follow-Up
Our team will take significant paperwork and labor off of your team’s shoulders, freeing up valuable time and resources while adding new revenue.
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Speed overdue payment: Accurate and timely insurance follow-up leads to reduced AR days and enhanced cash flow. Count on this service to bring you years of experience paired with quick results. Stop writing off old, lower balance claims and get paid for every dollar of care you provide.
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Benefit from tailored solutions: Get help from TruBridge billing teams during staffing fluctuations; have them review claims that have aged out 30, 60, 90 or 120 days; or let them focus solely on resolving claims with a specific payor. Choose to use this service on a temporary or ongoing basis, in whatever capacity that works best for you.
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Supplement your staff: Experience a seamless extension of your business office. Using industry best practices, we’ll handle all of the time-consuming tasks - calling, refiling, reviewing the audit history, and more - get your claims processed and paid.
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50% of all denied claims are never filled, 50-70% of them are recovered.
Put overdue payments on the fast track.
Stop writing off old, low-balance claims and get paid for every dollar of care you provide. Our follow-up experts will help you reduce AR days and enhance your cash flow.
Products Used
AR Recovery Workdown
Expertly manages aging co-pays and low-dollar insurance claims, ensuring collection goals are met without staff burnout.
Interim Staffing
Stabilize your operations and maintain a smooth revenue cycle offering experienced professionals for various roles.
nTrust EHR and Revenue Cycle Outsourcing Solutions
Access cutting-edge healthcare technology, paying no upfront costs or fees.
Solutions built around your unique needs.
Use our service on a temporary or ongoing basis, whatever works best for you. Get help during staffing fluctuations, assist with claims that have aged our 30, 60, 90 or 120 days, or let our team focus on resolving claims with a specific payer.
Products Used
AR Recovery Workdown
Expertly manages aging co-pays and low-dollar insurance claims, ensuring collection goals are met without staff burnout.
Interim Staffing
Stabilize your operations and maintain a smooth revenue cycle offering experienced professionals for various roles.
nTrust EHR and Revenue Cycle Outsourcing Solutions
Access cutting-edge healthcare technology, paying no upfront costs or fees.
More support for your staff.
We act as a seamless extension of your business office, handling all the time-consuming tasks like calling, refiling, reviewing audit history and more, to get your claims processed and paid.
Products Used
AR Recovery Workdown
Expertly manages aging co-pays and low-dollar insurance claims, ensuring collection goals are met without staff burnout.
Interim Staffing
Stabilize your operations and maintain a smooth revenue cycle offering experienced professionals for various roles.
nTrust EHR and Revenue Cycle Outsourcing Solutions
Access cutting-edge healthcare technology, paying no upfront costs or fees.
Let's Talk.