Why Transparency Matters in Revenue Cycle Management

As your healthcare organization seeks to enhance revenue cycle management (RCM) and sharpen your competitive edge, you may be overlooking one key ingredient: data transparency. Specifically, you need real-time reporting and clear insights into the revenue cycle. Robotic process automation (RPA) provides the means to do this, according to an AHIMA article. With this visibility, you can more efficiently track claims, payments, and denials, while gaining the ability to identify and address issues before they become a drag on revenue. 

Harnessing the power of RPA, TruBridge Complete Business Office (CBO) integrates with your electronic health record (EHR) system — whether it’s EPIC, MEDITECH, or Oracle — to deliver real-time business intelligence, so you can more effectively monitor your RCM performance. With this transparency, you’ll be able to more proactively identify trends, assess operational efficiency, and make data-based decisions that boost financial health. 

Let’s take a look at a prime example of how our CBO solutions can bring value to your organization. By automating routine billing and collection processes, CBO reduces errors associated with manual entry, speeds up the billing cycle, and improves cash flow. In addition, CBO offers expanded visibility into your revenue cycle, empowering you to take timely action to address challenges such as delayed payments and claim denials.  

Claim denials, in particular, have become a sore spot for healthcare organizations. With TruBridge CBO you can drill down to the root causes of denials and then take the appropriate corrective actions. This reduces the time and resources devoted to claim reworks, and it contributes to a healthier cash flow. (Check out this Journal of AHIMA article for more background on the value of RCM automation).  

Besides automating routine tasks and simplifying reporting and data management, TruBridge solutions free up significant time for your staff to focus more fully on strategic initiatives that drive performance improvement.  

In summary, when you team up your internal expertise and EHR system with our RPA-powered technology, you take a big step toward achieving the data transparency and real-time reporting you need to reach your financial goals and improve organizational effectiveness.